Put your booking link on Google Maps
Add a Book button to your Google Business Profile and your Apple Maps listing, so people who find you on a map can book without calling.
Most new customers meet a local business on a map before they ever see its website. Both Google and Apple let a verified business add its own booking link to the listing, free, with no partnership. Your bot has a link made for exactly this.
Get your Book link
Open the share dialog, either from the share icon on the bot card or from Get link & QR in the bot's settings, and scroll to Add a Book button on Google and Apple Maps. There are two links, one for each. They open the same page; the ending only tells you later which listing a customer came from.
Use these links, not your share link
Google does not accept a booking link that opens WhatsApp, Telegram or another messaging app directly, or one that is a link shortener, and it removes links that break the rule. Your share link does exactly that when one channel is connected. The Book link always opens a booking page for your business first, which is what Google asks for.
Connect website chat first
With website chat connected, the booking page has a Book here button and the customer books without leaving the page or needing any app. It is the closest match to what Google checks for, and it costs nothing to connect. Your other channels stay on the page as Book on WhatsApp, Book on Telegram and so on.
Add it to Google Business Profile
You need a verified Business Profile. If you can already edit your opening hours on Google, you have one.
Open your profile
Signed in to the Google account that manages the business, search Google for your business name, or open it in the Google Maps app. Choose Edit profile.
Go to Bookings
Open the Bookings section and choose Add link. If another booking tool already added a link, choose Add another link.
Paste the Google link and save
Paste the Google link from the share dialog and save. Google can take a few minutes, sometimes longer, to show it.
Make it the preferred link
If the listing shows more than one booking link, choose Set preferred link and pick yours, so it is the one behind the Book button.
No Bookings section?
Google offers booking links to business categories that take appointments. If yours has none, check that the primary category on the profile describes what you do, such as hair salon, barber shop or beauty salon.
Add it to Apple Maps
Apple Maps is the default on every iPhone. Listings are managed in Apple Business Connect, which is free.
Open your location
Sign in to Apple Business Connect at businessconnect.apple.com, choose Locations, and open your location. If you have not claimed it yet, claim it first; Apple verifies you by phone or documents.
Add an action
Next to Actions, choose Add, then add an action link. Pick the booking action that fits, such as Book or Schedule appointment.
Paste the Apple link and save
Paste the Apple link from the share dialog, choose Add, then Save.
Apple reviews every link
A new action link appears on your listing only after Apple approves it, which can take up to three business days. Customers need iOS 17.4 or later to see it.
What customers see
Tapping Book on your listing opens a page with your business name and one button per channel you offer. It follows the same switches as your share link. With more than one channel connected, the share dialog lists them under Where this link sends people; a channel you turn off there is off here too, and turning every channel off retires both links.
The link never changes. Reconnect WhatsApp, switch to a new Telegram bot or add a channel later, and the listing keeps working without another visit to Google or Apple.
Publish before you paste
While a bot is a draft or unpublished, the page says the business is not taking messages right now. Google checks booking links from time to time, so add the link once the bot is live.
Related guides
Continue with the next part of the setup once this step is stable.
Connect website chat
Put your bot on your own site as a chat bubble or in the page, and get a chat link you can share anywhere.
Connect WhatsApp
Connect your WhatsApp number in about a minute — Meerlume handles the Meta app, the webhook and the permissions — or bring your own Meta app if you already have one.
Set up the calendar
Configure timezone, hours, services, and resources so your bot can offer real bookings instead of just collecting requests.