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Telegram · Bookings

Telegram booking bot for appointments

Customers open your bot, pick a service, see the times you really have free and confirm. You get the booking in your calendar, and a Telegram message if you want one.

Quick answer

Updated

To take bookings on Telegram without code, describe your business to Meerlume and it builds a bot that shows real free slots, books the service and lets customers reschedule or cancel in the chat. In most cases Meerlume creates and connects the Telegram bot for you, with no BotFather token to copy. Telegram and the booking calendar are on the Free plan: one bot and 150 conversations a month.

What a Telegram booking bot does

It runs the conversation you would have by message: which service, which day, which time. The bot only offers slots that fit the service's duration and your opening hours, and two customers can't take the same time on one calendar.

Customers change or cancel their own booking in the same chat, and a reminder can go out before a confirmed appointment. If someone needs you, they can ask for a person, the bot pauses, and you reply yourself.

How the booking flow works

Meerlume generates these steps from your description. You can edit them on a canvas or keep chatting to the builder.

Service menu

Your services, offered as buttons by name. A customer can also type what they want in their own words.

Real time slots

Slots come from your weekly hours and one-off overrides, minus what is already booked.

Details you need

Name, phone and any questions of your own, such as a first visit or a preference.

Reminder and changes

A reminder 2 hours to 2 days before a confirmed appointment, with a way to cancel and, where your rules allow, reschedule.

Why Telegram

Telegram is on every Meerlume plan, Free included, and a bot can be live in minutes. For a business whose customers already use Telegram, that makes it the cheapest way to start taking bookings in chat.

Businesses that start here

Each card opens a working template prompt you can edit before anything goes live.

Barbers & salons

Service, then time, then confirm, with the barbershop template as the starting point.

Driving schools

Lesson type, preferred time of day, then a slot.

Trainers & therapists

Session type and a slot. Returning clients don't retype their contact details.

Telegram booking bot FAQ

Ready to launch

Take your first Telegram booking this week.

Pick the booking template closest to your business, change the services and hours, and publish.

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